Whatsapp us on +27 83 279 6377

Refund and Returns Policy

Last Update 21 July 2024

Lovi’ki Digital Embroidery Services

Thank you for shopping at Lovi’ki Digital Embroidery Services. We strive to provide high-quality digital embroidery designs that meet your expectations. Please read our refund and return policy carefully before making a purchase.

Digital Products

Due to the nature of digital products, all sales are final. Once a digital embroidery design has been downloaded, we are unable to offer refunds, exchanges, or returns. Please make sure to review all product information and compatibility requirements before completing your purchase.

No Refunds

  • No Refunds: As all products are digital downloads, we do not offer refunds under any circumstances.
  • No Exchanges: We do not offer exchanges for digital products.
  • No Returns: Digital products cannot be returned once they have been downloaded.

Issues with Downloads

If you experience any issues with downloading or accessing your purchased designs, please contact our support team at support@loviki.co.za. We will do our best to assist you in resolving the problem promptly.

Contact Us

If you have any questions or concerns about our refund and return policy, please contact us at:

Email: support@loviki.co.za
Phone: +27 83 279 6377

We appreciate your understanding and thank you for choosing Lovi’ki Digital Embroidery Services.